Privacy Policy

Last updated: October 2026

1. Introduction

Welcome to HiPG. HiPG is a product deployed under CSEDGE Pulse, a wing of CSEDGE. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our PG management platform and tell you about your privacy rights.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes bank account and payment card details (processed securely by our payment partners).
  • Transaction Data includes details about payments to and from you.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. All data is encrypted at rest and in transit using industry-standard 256-bit encryption.

5. Analytics and Cookies

We use Google Analytics 4 to understand how our website is used: pages viewed, links and buttons clicked, scroll depth, form submissions and calculator usage. This data is aggregated and is not used to identify you personally. You can decline analytics through our cookie banner, which turns off analytics storage. See our Cookie Policy for details.

6. Your Rights

You may ask us to access, correct or delete your personal data. PG tenants should first contact their PG operator, who controls their records; see our Data Processing Agreement. Email requests to support@hipg.in.

7. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Name: Grievance Officer, CSEDGE
Email: support@hipg.in
Address: CSEDGE, Nellore, Andhra Pradesh, India

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: support@hipg.in
Registered Address: CSEDGE, Nellore, Andhra Pradesh, India