Terms & Conditions
Last updated: September 2026
1. Agreement to Terms
By accessing or using the HiPG platform ("Platform"), you agree to be bound by these Terms and Conditions. HiPG is a product deployed under CSEDGE Pulse, a wing of CSEDGE. If you disagree with any part of these terms, you may not access the service.
2. Description of Service
HiPG provides a comprehensive property management system specifically designed for Paying Guest (PG) and hostel accommodations. The service includes tenant management, billing, inventory tracking, and a public storefront builder.
3. User Accounts
- You are responsible for safeguarding the password that you use to access the Platform.
- You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
- You may not use as a username the name of another person or entity that is not lawfully available for use.
4. Subscription, Billing, and Trials
HiPG is billed on a subscription basis. You will be billed in advance on a recurring and periodic basis (either monthly or annually, depending on your selected plan).
14-Day Trial: We offer a 14-day free trial strictly for users who register directly. Any person who registers using a referral code cannot avail the 14-day free trial and must submit payment upfront.
Refunds: CSEDGE maintains a strict no-refund policy. Once a payment is processed, it is strictly non-refundable under any circumstances. Please refer to our Refund Policy for complete details.
5. Limitation of Liability
In no event shall CSEDGE, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
6. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Nellore, Andhra Pradesh, India.
7. Contact Us
If you have any questions about these Terms, please contact us at:
Email: support@hipg.in
Registered Address: CSEDGE, Nellore, Andhra Pradesh, India