Subscription Terms

HiPG is a product deployed under CSEDGE Pulse, a wing of CSEDGE (“HiPG”, “we”, “us”). These terms apply to paid HiPG subscriptions and add-ons, and supplement our Terms of Service and Refund Policy.

1. Plans

• Starter: ₹7,999 per year, up to 3 properties.
• Pro: ₹14,999 per year, up to 10 properties, with the additional features listed on the pricing page.

Listed prices are in Indian rupees and inclusive of GST. We may change prices for future terms; the price you paid applies for the term you paid for.

2. Add-ons

• Extra property: ₹2,999 per property / year.
• WhatsApp Automation: ₹2,499 per year, including up to 12,000 messages per year (~33 per day, accruing). Messages beyond the allowance are not sent.

3. Term and renewal

A paid subscription runs for 365 days from the date of payment. Subscriptions do not renew automatically; you renew by making a new payment before your term ends.

4. Free trial

Pro offers a 14-day free trial for accounts that register directly. The trial is not available to accounts registered with a referral code, to organisations that have already had a trial, or to organisations that already hold a plan.

5. Payment

Payments are processed by Razorpay. HiPG does not store your card or UPI credentials. You are responsible for the accuracy of the billing details you provide.

6. When a subscription ends

When your trial or paid term ends without renewal, access to the dashboard is paused until you subscribe. Your data is retained for a reasonable period so you can renew or export it. Contact support@hipg.in to request an export or deletion.

7. Plan changes and refunds

Upgrades take effect immediately, with the prorated difference billed. Downgrades apply from the next term. All payments are non-refundable as set out in our Refund Policy.

8. Suspension

We may suspend accounts that breach our Acceptable Use Policy or Terms of Service.