Parent / guarantor portal

Keep parents and guarantors in the loop

Parents of students and young professionals want to know rent is paid and their child is safe. Here is what HiPG does today and what is coming.

On the roadmap. A dedicated parent portal is not live. Today you can store each tenant's emergency contact; parent rent alerts are on the roadmap. Request early access to shape it.

The problem

Parents calling the owner

Parents phone you to ask if rent was paid.

Late payers with guarantors

You have a guarantor's number but no clean way to involve them.

Emergency contact chaos

In an emergency, nobody can find the right number.

What you get

Capabilities marked “Coming soon” are not live yet.

Emergency contact on every profile

Store a guardian or emergency contact for each tenant.

Tenant rent notifications

Tenants receive payment reminders and receipts (WhatsApp with the add-on).

Parent rent alerts

Send due and paid alerts to a parent or guarantor.

Coming soon

Parent view-only portal

A read-only link for parents to see rent status.

Coming soon

How it works

  1. 1

    Add the contact

    Capture the parent or guarantor at onboarding.

  2. 2

    Use reminders now

    Tenants get alerts today.

  3. 3

    Join early access

    Help us design parent alerts.

Get early access

We build this with the PG owners who ask. Leave your details and we will get in touch when it ships.

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Frequently asked questions

Can parents pay rent through HiPG today?

Not through a parent-specific portal. The tenant portal handles online rent payment.

Will parents need to create an account?

We are designing it to work with a simple secure link, no account required.

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