Staff & warden workflows
Give your warden a simple screen, keep your finances to yourself
HiPG has separate roles for owners, managers and staff, so each person sees only what their job needs.
The problem
Shared logins
Everyone uses the owner's password, so there is no accountability.
Staff seeing money
A front-desk employee can browse revenue and expenses.
Untracked maintenance
Complaints get relayed by voice and fall through the cracks.
What you get
Capabilities marked “Coming soon” are not live yet.
Owner, manager and staff roles
Owners manage billing and properties; managers run rooms and reports; staff handle tenants and tickets.
Maintenance tickets
Tenants raise tickets; staff update status until resolved.
Visitor and leave desk
Staff log visitors and handle leave requests.
Property scoping
Limit users to the properties they run.
How it works
- 1
Invite your team
Create manager and staff accounts.
- 2
Assign roles
Pick access per person.
- 3
Work from tickets
Everything is trackable.
Frequently asked questions
What can staff not do?
Staff cannot manage billing, properties or users, and cannot see owner-level reports.
Can I add multiple admins?
Yes, multi-admin organisation controls are included in Pro.
Related
Tenant management
Every tenant gets one profile that holds their allocation, documents, dues, requests and history. No more hunting through galleries and chats.
Learn moreProperty & room management
Stop guessing which bed is empty. HiPG keeps a live inventory of properties, rooms and beds, so you always know what is occupied, what is available, and what is about to vacate.
Learn moreRent & billing automation
HiPG generates monthly rent, tracks what is paid and what is due, splits utilities fairly and keeps receipts ready, so no rupee slips through.
Learn moreReady to run your PG without the chaos?
Start a free trial, set up your first property in minutes.