hipg
Help Center

Security Deposits & Settlements

Tracking a deposit

A tenant's deposit amount is set during onboarding and tracked separately from rent revenue under Security Deposits. Its status is Held until move-out.

Move-out settlement

Once a tenant reaches the Checked Out stage (see Tenant Lifecycle), settle their allocation to record any deductions and the final refund amount, moving the deposit to Partial Refund, Full Refund, or Forfeited.

Was this article helpful?