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Help Center

Security & Data Export

What protects your account today, and how to take a copy of your records.

How your account is protected

  • Email verification: every account confirms its email with a 6-digit code before it can sign in.
  • Hashed passwords: passwords are stored as one-way hashes. Nobody at HiPG can read yours.
  • Sign-in limits: repeated wrong passwords are slowed down.
  • Sessions: when you change your password, older app sessions stop working. When you remove an admin, their app access ends within seconds.

Two-factor sign-in is not available yet.

Data export & backups

Your data belongs to you. Open Reports in the dashboard to download your rent ledger, residents, occupancy and expenses as CSV files. They open in Excel or Google Sheets.

Download them regularly if you want your own backup, for example at the end of each month.

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