Onboarding a New Tenant

Go to Tenants and click + Add Tenant. This single form creates the tenant's login, their profile, and their bed allocation together.

Steps

1. Personal details, full name, email, phone, and an optional emergency contact.
2. Identity, select an ID type (Aadhar, PAN, or Passport) and enter the ID number. This is recorded on the tenant's profile; see KYC & Documents below for the current limits of document verification.
3. Allocation, pick the property, then the room (only rooms with at least one available bed are selectable), then the specific bed.
4. Pricing, choose a billing cycle (Daily, Monthly, Semester, or Yearly). HiPG suggests the agreed rent and a security deposit (2× the room's monthly base rent) automatically, both of which you can override before saving.

Portal access

Once saved, the tenant can sign in to their Tenant Portal in a web browser at the same login page as the owner dashboard, using the email you entered. There is no separate mobile app to install today.