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Help Center

How to Add a Tenant

Adding a tenant is the most important workflow in HiPG. It creates their user account, assigns them to a bed, and sets up their billing cycle in one step.

The onboarding form

Navigate to Tenants and click + Add Tenant. You will need their name, email, and phone number. The email acts as their login for the Tenant Portal.

Bed allocation

You must select an available bed for the tenant. If no beds are available, you must first create a room under the Rooms & Inventory section.

KYC and Documents

Once onboarded, tenants can upload their Aadhar or ID proofs through their tenant portal, or you can upload them manually from the tenant's profile page.

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