Glossary of Terms

A quick reference guide for the specific terminology used across the HiPG dashboard.

Core Concepts

• Organization: Your overarching business account on HiPG. An organization is the legal entity that subscribes to HiPG and can own multiple properties underneath it.
• Property: A single physical building, hostel, or coliving space. Settings like Address, Amenities, and Storefront photos belong to the property level.
• Allocation: The active relationship between one tenant and one specific bed. An allocation tracks the agreed rent, the security deposit, and the billing cycle. Moving a tenant creates a new allocation.
• Active Property Switcher: The dropdown at the top of the left sidebar. It allows you to filter the entire dashboard to show data for only one property, or "All Properties" combined.
• Feature Module: An optional block of functionality (like Visitor Management, Expenses Tracking, or Food Menu) that you can toggle on or off in Settings. Modules keep your dashboard uncluttered by hiding features you don't use.

Finance & Operations

• Billing Cycle: How often an invoice is automatically generated for an allocation. Can be Daily, Monthly, Semester-wise, or Yearly.
• Net Operating Income (NOI): A key financial metric on your Overview dashboard. It is calculated as total Rent Collected this month minus total logged Expenses this month.
• Storefront: Your public-facing, SEO-optimized website (e.g., hipg.in/p/your-brand) generated automatically by HiPG. Prospective tenants can view your rooms here and submit enquiries.
• Lead / Enquiry: A prospective tenant who is interested in staying at your PG. Leads can be submitted via your Storefront or entered manually, and are tracked through a CRM pipeline (New, Contacted, Visit, Converted).